4718 Parkwest Dr., San Jose, CA 95130, (408)866-8773

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1. Will there be a charge for Setup time?
2. How much time will the DJ require to Setup?
3. What will the DJ wear for our event?
4. How much of the music can we select to be played?
5. Can we have Overtime if the event goes longer than anticipated?
6. Can we meet the DJ that will be performing our event?
7. What if we want the DJ to just play music and not put on a show?
8. How far in advance should be book a DJ?
9. Is there a "travel charge" for long distances?
10. Can our guests make song requests to the DJ and will he play them?
11. Does the music have to be loud to be good?
12. What is the event start time is changed after the contract is signed?
13. What if the DJ gets sick or can't make it for some other reason?
14. What if the DJ's equipment breaks down?
15. How do we secure The Sound Spectrum's Services?
16. Can we bring CD's (music) for the DJ to play?
17. Can The Sound Spectrum provide outside or remote Ceremony Music?
18. What if we have to Cancel or Postpone the event?
19. When is the Balance due?
20. Do we accept Credit Cards and Checks?
21. Can we come to a Sound Spectrum event to Preview the DJ and show?
22. Are we required to feed the DJ and will he drink during the show?
23. Does the DJ take any Breaks?
24. Do you play CD's, Midi-discs, records or tapes?
25. Sounds great to me. What is the next step to arrange a meeting?

1. ANSWER:
NO. We do not charge for most common type of events. Usually the Setup only takes about an hour or less. Sometime, there may be a charge for really BIG events where it may take many hours to setup all the extra lights and equipment. But 99% of the shows will NOT have a Setup Fee.
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2. ANSWER
For most events like Weddings and Holiday Parties, the Setup is only one (1) hour or less. This would be for a group of up to 300 people. For very large events where more equipment (lighting, speaker and cables) is required, more time is required.

3. ANSWER
A Tuxedo is standard for all events. Sometimes, at the clients request, special "theme costumes" are appropriate. Other times, the attire is more casual to fit the type of event. Ask your DJ if you require special attire.

4. ANSWER
You can select all the music for the DJ to play if you wish. However, your DJ is VERY experienced and knowledgeable is many different areas of music. He has learned what people general like to dance to and which songs they will enjoy. His expertise in this area can be very helpful. But the ultimate choice is up to the client.

5. ANSWER
YES. Overtime is always available. It is offered in 30 minute increments and can be arranged near the scheduled near the end of the original contracted time. Overtime is equal to the same rate as contracted rate.

6. ANSWER
YES. In fact, it is the policy of the Sound Spectrum for each client to meet their DJ before any contact is signed. After that, you will only be talking with him for all the event planning. This way, he will develop a strong connection with the client and this will help him understand everything you want done.

7. ANSWER
This can be done without any problems. You DJ works for you and is under you control. He will accommodate all you requests. This is part of the information the DJ collects from the client during the event planning stages. You just have to ask.

8. ANSWER
As with all event planning, the sooner the better. Most popular dates book early and in some cases, this can be up to one year in advance. Book early to get what you want. Waiting till the last minute may be disappointing.

9. ANSWER
YES. For distances over 35 miles for San Jose. But generally, this is NO charge to San Francisco or Santa Cruz. Travel beyond those points are charged at the rate of $25 per 100 miles. Depending on the time and location of your event, it may even require an overnight stay.

10. ANSWER
ABSOLUTELY. As long as the guests selection is within the music type the client specified and the DJ has that selection with at the event, it will get played. Our DJ’s generally carry about 5000 titles to each event. This covers 99% of all the songs requested. By using the supplied "Music Request Form" in the Planning Kit, you will be assured that the DJ will have those selections on hand.


11. ANSWER
NO. Good music doesn't have to be loud. Our policy is: We rather have you ask us to turn it up than turn it down. The volume of the background music will be keep to a comfortable level so the guests can converse easily without shouting. Once the dancing start, the level will be increased to the right level. Our systems can accommodate large and small venues.

12. ANSWER
We are very flexible in these matter and will make any adjustment to the starting time as long as it will not interfere with other commitments. We understand that as the event planning progresses, things change.

13. ANSWER
Your event is just as important to us as it is to you. The Sound Spectrum personnel have NEVER MISSED A SHOW in the 33 years we've been in business. But just in case... we keep one DJ in "standby mode" for emergencies or last minute shows. We also have access to over 50 local DJ’s from our Trade Association ready to fill in at a moments notice.

14. ANSWER
No Problem. Even the best equipment can fail. To insure a continuation of the show, all the Sound Spectrum DJ's carry "back-up equipment" to all their events. It will only take a few seconds to switch to the "back-up system" so you will only notice a small glitch in the action.

15. ANSWER
All events performed by The Sound Spectrum require a signed contract from the client along with an Advance Payment. This will ensure your requested event date will be reserved. NO EVENT CAN BE RESERVED WITHOUT A CONTRACT. A contract can be mailed or signed in person.

16. ANSWER
Yes. We will be happy to play any music the client brings. Any music brought by guests must fit within the limits described by the client. However, we believe it is the responsibility of the DJ to supply all the requested music. When you supply the music, it's like taking your own hamburger to McDonlds's. The client is paying The Sound Spectrum to supply the music. We will get any music you request as long as we have enough time and the music is available.

17. ANSWER
Yes. We have design a special system for outdoor and/or remote locations. This portable system has all the necessary components to perform at any ceremony. It is battery powered and will operate up to 5 hours before recharging. It includes a 100watt amp, CD & Tape Player, Mixer and Wireless Microphone. It can be setup in 5 minutes and is perfect for those special outdoor events.

18. ANSWER
Cancellations are handled in two ways. If the events is canceled within 30 days of the event you will forfeit your Advance Payment. If canceled more than 30 days, your Advance Payment will be returned. If circumstance arise that require you to postpone your event, The Sound Spectrum will honor your contract with the new date if it is available. If the date is already taken, then we will attempt to help you locate another qualified DJ. If it is within the 30 Cancellation period, then you could forfeit your Advance Payment.

19. ANSWER
The Balance for the contract is generally due at the end of the event. Sometimes, the client may feel more comfortable making the payment earlier, which is acceptable.

20. ANSWER
Yes. We accept both MasterCard and Visa. Of course we also accept personal checks, Purchase Orders and cash.

21. ANSWER
Yes. You can visit any show The Sound Spectrum is performing as long as we have the permission of the client we are performing for. This may require you to visit at a specific time so as not to disturb the guests. Please keep in mind that the event you are previewing MAY NOT be the same type of event you are planning. Therefore, the music and show may be different than what you would get. If arrangements can not be made for you to visit a show, we have a video available for you to review.

22. ANSWER
No. You are not required to give the DJ a meal. However, if one is offered, the DJ may partake if time is available and it will not interfere with his duties. The DJ will not drink alcoholic beverages or smoke during the show. We do not believe this is proper for the DJ.

23. ANSWER
No. The DJ has no scheduled breaks during the show. However, there may be short periods where there is another activity and the DJ will not be required to play music. Sometimes there may be other entertainment or the client may schedule a pause in the music. In that case the DJ will remain at his station awaiting the music start time.

24. ANSWER
Our DJ's use all types of media. Mostly CD's 99% of the time. Occasional he may have to pull a special tune from our massive library of 20,000 records for a request. The quality of the song will not be lost with a records. Other times a tape or MD may be used. Whatever media the song you requested in on will be used.